Contact Forever New

Questions? Comments? We’d love to hear from you!

Get in touch with us
Phone:
1-800-456-0107
Hours:
Mon – Fri | 8am – 4pm (CT)
Address:
4701 N 4th Avenue, Sioux Falls, SD 57104
We’ll get back to you within 1 business day.

Find us in a store near you!

Store Locator is loading from Storemapper store locator...

Customer service

If you are not entirely satisfied with your purchase, we’re here to help!

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must have your receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. International shipments may be subject to local duties and taxes; customers will cover these costs when the product arrives at its destination.

Still have questions?

Phone us on 1-800-456-0107
Hours: Mon – Fri | 8am – 4pm (CT)
Forever New is family founded, family owned, and family focused since 1975.