Contact Forever New

Questions? Comments? We’d love to hear from you!

Get in touch with us
Mon – Fri | 8am – 4pm (CT)
4701 N 4th Avenue, Sioux Falls, SD 57104
We’ll get back to you within 1 business day.

Find us in a store near you!

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Referals help everyone

Do you have a store by you that should carry Forever New products? Tell us about it and get a gift from us!
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Customer service

If you are not entirely satisfied with your purchase, we’re here to help!


You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must have your receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. International shipments may be subject to local duties and taxes; customers will cover these costs when the product arrives at its destination.

Still have questions?

Phone us on 1-800-456-0107
Hours: Mon – Fri | 8am – 4pm (CT)
Forever New is family founded, family owned, and family focused since 1975.